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My Account

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how to create my account?

Create a Typology customer area by clicking on "Connection" at the top right of the screen, then "Create an Account".

how do i connect to my customer account?

To connect to your Typology space, click on "Connection" at the top right of the screen. Simply enter your email address and password then validate!

i can't access my customer account, what's going on?

If you are having difficulty identifying yourself, you may have shopped as a guest before on our site. To remedy this, create a Typology space by clicking on "Connection" at the top right, then "Create an Account".

how can i change my password ?

You can choose to change your Typology account password at any time. Click on "Connection", then on "Forgotten Password". You will then receive an email allowing you to reset it.

where can i find my receipts?

You have access to the invoices for all your orders via your Typology account. Log in by entering your email and password, then click on "My Orders". These invoices are easily downloadable.

where can i find my product's application guide ?

You have access to the products application guides for each orders via your Typology account. Log in by entering your email and password, then click on "My Orders".

can i save my address for future orders?

You can memorize your delivery addresses to avoid having to enter them when validating your order. To do this, go to your Typology space then in « My Addresses ». You can then add, modify or delete your favorite addresses.

what is the typology newsletter used for? how do i register?

Subscribing to the Newsletter will allow you to follow our news and advice on Typology products and to be informed of the re-stocking of your favorite treatments.

how do i delete my account?

If you wish to delete your account, contact our customer service via [email protected] who will delete all data concerning you, within 24 hours of your request.

how can i change the email linked to my account ?

If you wish to change the email address of your customer account, please contact customer service by email and they will make the change.

can i bookmark my favorite products ?

You have the possibility to create a list of your favourite products accessible on your customer area in "My favourites". This will allow you to easily find the products that you have spotted or that you would like to find again easily.