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do you sell gift cards ?

The gift card can only be used on the website where it was purchased (FR, Global, Germany, UK or US). We therefore invite you to buy it on the website of the person you are offering the card to.

in what order do i apply my products?

Every skin is different. However, it is necessary to establish a fixed routine which will have to be personalized according to the skin concerns of each one.

can i use your products if i am pregnant or breastfeeding?

When a product is contraindicated during pregnancy or breastfeeding, this information will be mentioned on the product page under the "Precautions for use" section.

how do i know which products are suitable for my skin type?

Our teams have taken care to develop a personalized and reliable tool for you.

my skin is very reactive, can i use your products?

Each product has specific precautions for use, we recommend you carefully read each product sheet that we take care to update regularly.

what if my skin reacts to a product?

If your skin reacts to a Typology product, stop using it immediately and write to us at [email protected] If you have photos to send us, that's even better!

do you test the products on animals?

None of our products are tested on animals, in accordance with the law in force within the European Union.

are your products vegan?

All our products are vegan, that is to say that none of our treatments contain any cosmetic ingredient or active ingredient of animal origin.

how should i store my typology products?

Our products can be stored in a dry place at room temperature. Some of our serums are photosensitive (exposure to light can alter the effectiveness of the product), for this purpose the bottles are amber in order to best protect the formula.

where do you sell your products?

We currently do not have any stores. Typology is a 100% digital brand and does not work with any intermediary or reseller. This is what allows us to offer you quality products at affordable prices.

do you offer samples?

We do not offer samples for our skincare range except for the Tinted Serum, available through the search bar.

how do i know when a product will be back in stock?

Go to your favorite product’s page. In most cases, we’ve added an option to set up an alert for your desired product. Subscribe to receive an email notification when the product is back in stock by clicking on "Notify me".

are your products compatible with microneedling?

None of our products have been tested for use with microneedling or any skincare tool, so we aren’t able to recommend this application technique for our products.

who can i contact if i have questions about a product?

If you have any questions or would like to know more about one of our products, you can ask a question directly via the relevant product page by clicking on "Ask a question" in the FAQ section.

am i allowed to resell your products on my own website?

Unfortunately, your Typology purchases are for personal use only. Please note that we reserve the right to reject or cancel an order if we have reason to believe that your order is not for personal use.

can i order a product which is out of stock?

Simply go to the page of your favourite products. When possible, an alert system is set up on the page concerned. Sign up to receive the notification by email by clicking on "Notify me".

why does my product smell strong or unusual ?

Our products have a very high naturality rate and we do not add perfume to our compositions, as this is not suitable for some people as it is an allergenic substance.

how long does it takes to see results ?

Results are very personal and depend on many factors, including your own skin genetics.